1. What is MALLWAL?

MALLWAL is an online platform based in Sialkot, where you can buy mobile phones through flexible installment plans or full payments. We aim to provide customers with easy access to the latest mobile technology, with payment options to fit their needs.

2. Do you offer installment payment options?

Yes! We offer installment payment options exclusively for credit card holders in Pakistan. You can choose to pay for your mobile phone in installments when you use your credit card during checkout.

3. How do I apply for installment payments?

To apply for installments, simply select the “Installment” payment option during checkout. If you are a credit card holder in Pakistan, you will be able to complete the payment through installments. Please ensure that your credit card is eligible for installment payments.

4. Are there any requirements for installment payments?

Yes, installment payments are only available to customers with a valid credit card issued by a bank in Pakistan. Please check with your card issuer to confirm if they offer installment payment plans.

5. Can I pay the full amount instead of installments?

Absolutely! You can choose to pay the full amount upfront at checkout. This is a great option for those who prefer to pay for their mobile phones in one go, without the installment option.

6. What brands of mobile phones do you sell?

We offer a wide range of mobile phones from various popular brands, including but not limited to Apple, Samsung, Oppo, Xiaomi, and more. Check our product listings to see the full range of phones available.

7. How do I know if a product is available for purchase?

All our available products are listed on our website with real-time stock updates. You can check the product page for the availability status. If a product is out of stock, you can sign up for notifications to be alerted when it’s back in stock.

8. How secure is my payment information?

Your payment information is secure with us. We use SSL encryption to ensure your data is protected. All transactions are processed through secure payment gateways to keep your information safe.

9. How can I track my order?

Once your order has been processed and shipped, you will receive a tracking number via email or SMS. You can use this number to track your order’s progress on the shipping carrier’s website.

10. What if I face issues with my order?

If you face any issues with your order, please reach out to our customer support team immediately at [support@mallwal.com]. Our team will assist you in resolving the issue as quickly as possible.

11. Do you offer delivery outside of Pakistan?

Currently, we only offer delivery within Pakistan. We are working on expanding our services to other regions in the future, so stay tuned!

12. Can I return or exchange my product?

We offer returns and exchanges within a specified period if the product is defective or damaged. Please review our return policy on the website for further details on how to initiate a return or exchange.