Return & Refund Policy

Products may be returned only if they are damaged, defective, incorrect, or otherwise eligible under Mallwal Private Limited policy.

Customers should contact Mallwal support promptly after delivery with order details and supporting evidence where required.

Approved refunds will be processed according to the original payment method and applicable bank/payment processing timelines.

Products that have been used, damaged after delivery, altered, or are not in their original condition may not be eligible for return unless required by applicable law.

For installment or credit-card orders, any refund or reversal is subject to the relevant bank/payment gateway process and timelines.